Orders are currently fulfilled from either Canada or the United States, depending on inventory availability and destination. This allows us to optimize delivery times and service efficiency.

Orders are processed within 1–3 business days. Orders are not shipped on weekends or public holidays.

Yes. We ship worldwide.

International orders may be subject to customs duties or import taxes once they arrive in your country. These charges are determined by your local customs authority and are the responsibility of the customer. Venici Times does not control or collect these fees.

Once your order ships, you’ll receive a confirmation email with tracking details.
Tracking numbers are currently available for Canada, U.S. and most Europe orders. For assistance, contact us at info@venicitimes.com.

Each Venici timepiece arrives in our premium signature packaging. You’ll also receive a strap adjustment tool and easy-to-follow instructions for resizing or changing your strap.

If you need to make changes, contact us immediately at info@venicitimes.com.Once your order has shipped, we are unable to modify or cancel it.

Orders may be automatically cancelled by our fraud protection system. If you believe this was an error, please place your order again using a different credit card or a verified PayPal account, or contact us for assistance.

No account is required. However, creating one allows for faster checkout and easier order tracking.

You can find full details in our Return Policy page.

Please refer to our Return Policy for step-by-step instructions.

Please contact us within 48 hours of delivery at info@venicitimes.com with your order number and photos of the issue. We’ll take care of it.

Refunds are processed within 2–3 business days after we receive and inspect your return.Depending on your bank or payment provider, it may take up to 7 business days for the funds to appear in your account.

Venici watches are water-resistant up to 3ATM. This means they can withstand light splashes or rain but should not be worn while swimming, showering, or bathing.

Our watches use standard batteries available at most watch repair shops or jewelry stores. A professional technician can easily replace it.

We currently accept Visa, Mastercard, American Express, Apple Pay, and PayPal.

All payments are processed in U.S. Dollars (USD).

No. Venici Times is exclusively available online at venicitimes.com.

Yes. We’re always open to collaborating with creators and influencers who align with our brand values. Applicants must be 18+. Apply through our Ambassador page.

Reach out to us anytime via our Contact page or email info@venicitimes.com.We’re here to help.